29th Aug 2011

Have a magical telephonic day

I have to make a bit of a confession. When you finish your program you are meant to return your Disney ID to your manager so that it can be returned to security. In 2009 I didn’t, although to be fair my managers never asked. This has not really been a problem for the last 2 years but I realised this week that I would have trouble getting a new ID and have to pay a replacement fee if I kept hold of it.

I decided the best course of action was to return the ID now, so that in March I don’t have any problems. I thought this would be relatively easy but it turns out that it is quite difficult to find an address, for obvious reasons Disney are not too keen to publish the postal addresses of their critical infrastructure. I realised my only course of action was to ring Access Control (the department responsible for IDs) to find out where I should send it. I went through all of my old program guides to see if a number was listed, again I found problems. There was a number listed but it was only the internal tie-line phone number and I could not dial that from a non-Disney phone. This was looking more even more difficult.

I decided the only option was to phone the WDW switchboard and see if they can put me through. I would like to take this opportunity to point out how amazing the switchboard operators are, they can put you through to absolutely anywhere and anyone on property but they do like to check you are actually a cast member first before connecting you to some of the more sensitive numbers. But by far the best thing about the switchboard is that after the connect you they always wish you a magical day which when calling from gloomy, raining London is enough to brighten anyone’s day.

Long story short I got through to access control and got an address to send my ID to. A quick visit to the post office and £7 (!) of postage later and my ID is flying back to the mouse and it is now less than 7 months until I get a new one. I am sure there are other alumni in the same position, I don’t want to post the address since it is not public information but if you need it for the same reason get in touch via the contact page and I can send it to you.

Almost finished my dissertation now and I finish my degree in less than 3 weeks which means it is coming up to 6 months until I leave – starting to get excited now!

Image: Ambro / FreeDigitalPhotos.net

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